Privacy & Cookie Policy

Last updated: February 2021

1. Introduction

Who are we?

We are Mother Artists Ltd, a private company incorporated and registered in England & Wales with company number 13060794 whose registered office is 17-19 Foley Street, London, United Kingdom, W1W 6DW. Where we decide the means or purpose of processing your personal data, we are the data “controller”.

What’s this policy about?

This policy explains how we process your personal data as a data controller. Other businesses & websites have separate policies. We update this policy from time to time so please check back in.

How do you contact us? (if you have questions about this policy or to exercise your rights)

Write to us at: info@motherartists.com

If we can’t resolve your issue, you can also get in touch with the Information Commissioner’s Office at: https://ico.org.uk/concerns

(or if you live outside the UK in a European country, you can submit a complaint to the supervisory authority in your country).

What are your rights?

You have the following rights, although these rights may be limited in some circumstances:

  • Ask us to send a copy of your data to you or someone else
  • Ask us to restrict, stop processing, or delete your data
  • Object to our processing of your data
  • Object to use of your personal data for direct marketing
  • Ask us to correct inaccuracies

If we rely on consent to process data, or send direct marketing, you can withdraw consent by email to the address above.

2. Your personal data and how we use it

Your data

Your personal data

Artists information including:

  • Name
  • Job title and company (if applicable)
  • Biography including photographs, past achievements and any other personal information you voluntarily provide
  • Social media channels
  • Streaming and media channels

How long we keep it

Until 6 years after our business relationship with you ends.

How we use it

We process this information to provide you with our services and represent you in accordance with our contract with you.

Legal basis for this processing

Entering or performing contracts with you.

More information

You may be required to provide us with certain information in order for us to provide our services to you.

Sources and recipients

Sources

We collect this information from you.

Recipients

We may store this information with Allotment Productions (https://www.allotment.pro/privacy-policy/) our hosting provider.

Your personal data

Contact information including:

  • Name
  • Email address

How long we keep it

Until you withdraw your consent.

How we use it

We process this information to allow you to subscribe to receive information and updates from us by email about our services, where you have given your consent.

Legal basis for this processing

Consent.

More information

You may be required to provide us with certain information in order to subscribe to receive information and updates on our services.

Sources and recipients

Sources

We generally collect this information from you.

Your data

Your personal data

Social media information including:

  • Name (and/or your social media unique user name)
  • Email address
  • Gender and/or age
  • General interests and preferences (e.g. Likes, Shares, Posts)
  • Other personal data you send to us

How long we keep it

Until our business relationship with you ends.

How we use it

We process this information: (a) to engage with our users; (b) to promote our products and services; and (c) to understand how our users use our services in order to improve them.

Legal basis for this processing

Our legitimate interests of marketing and improving our services.

Sources and recipients

Sources

Recipients

We may store this information with Allotment Productions (https://www.allotment.pro/privacy-policy/) our hosting provider.

Your data

Your personal data

Website analytics, including the following information (which may be associated with a unique identifier):

  • browser type and settings, IP address, approximate location, access logs, device type and settings, operating system, and other information provided by your browser;
  • the use you make of our website, including which pages you visit, which links you click, the websites you have come from, how long you spend on our website and how you interact with it;
  • your browser session, an anonymised version of your Facebook ID, and the URL viewed

How long we keep it

After 26 months underlying data is deleted, but we may retain some anonymous, aggregated statistics generated from that data.

How we use it

Where we have your consent, we use a third party service (Google Analytics) to collect information about visitors to our website, to understand how many people visit the website, where they come from, and how they interact with it, and to help us improve the website.

Where we have your consent, we use a third party service (Facebook Pixel) for conversion tracking and remarketing.

Legal basis for this processing

  • Consent

More information

You can find out more about how Google uses data by clicking here.

You can find out more about how Facebook uses data by clicking here.

Sources and recipients

Recipients

  • Google in the USA collects and processes this information on our behalf.
  • Facebook in the USA collects and processes this information on our behalf.

Your data

Your personal data

Service and enquiry information including:

  • Information you send us as part of enquiries;

How long we keep it

For as long as we are dealing with your enquiries, and for 7 years thereafter.

How we use it

We process this information: (a) to respond to your enquiries; (b) to promote our products and services; and (c) to understand how our users use our services in order to improve them.

Legal basis for this processing

Our legitimate interests of marketing and improving our services.

More information

You may be required to provide us with certain information in order for us to respond to your enquiries.

Sources and recipients

Sources

We collect this data from you.

Where explicit retention periods are not described above, we hold data for as long as necessary bearing in mind the purpose for which it was collected. At the end of the retention period, we assess whether it is necessary to continue to retain information to achieve the purposes for which it was collected. To determine appropriate retention periods, we consider the amount, nature, and sensitivity of the data, the potential risk of unauthorised access, and legal requirements.

3. Cookies, Analytics and similar technologies

Cookies, pixels and other technologies store and access data on your device to help websites and apps work. This table explains their purpose, how long they last, and who else can access their data. We get your consent to use them unless they’re essential for our sites, apps or services.

Most browsers allow control over cookies, for more information: Google Chrome | Microsoft Edge | Mozilla Firefox | Microsoft Internet Explorer | Opera | Apple Safari.

Cookie/data

_ga
_gat
_gid

Standard facebook pixel cookies

Duration

Up to 24 months

Purpose

To collect information about how visitors interact with our website & generate reports based to identify problems, understand how visitors use our website, and improve it.

Access

We use Google Analytics to set these cookies.

You can find out more about how Google uses data by clicking here.

You can opt-out here: Google Analytics.

Cookie/data

fbevents.js

Duration

Up to 180 days

Purpose

To measure, optimise and build audiences for advertising campaigns served on Facebook. In particular it enables us to see how visitors move between devices when accessing our website and Facebook, to ensure that our Facebook advertising is seen by visitors most likely to be interested in such advertising by analysing which content a visitor has viewed and interacted with on our website.

Access

We use Facebook Pixel to set this cookie.

You can find out more about how Facebook uses data by clicking here.

You can opt-out here: Facebook Pixel

4. Storage, transfers and disclosure

Storage & Transfers

Save where indicated otherwise in this policy, your personal data is securely stored in the UK. Where we use data processors outside the UK and European Economic Area, and transfer personal data to a country which does not provide an adequate level of protection, we use contracts which give personal data the same protection it has in Europe and the UK. For more information drop us a line using the contact details at the start of this policy. Your personal information can be removed on request.

Disclosure

Other than as set out above, we may disclose your personal data:

  • Where required by law, government, competent authorities or the courts or to establish, exercise or defend our legal rights, and for the purposes of preventing crime and fraud (for example, we may share personal data with our professional advisors, investigators, or credit reference agencies).
  • With members of our corporate group, suppliers and subcontractors, as necessary for the purposes set out in this policy.
  • If involved in an investment, merger, acquisition, or sale of our organisation or assets, personal data we hold may be shared on the basis of the legitimate interests of us, our shareholders, customers and other parties to a transaction, unless those interests are outweighed by prejudicial impacts upon you.